A Reason for failure
IIMs are the top institute for Management in the country and recognized worldwide for producing Masters in Business Administration.
In our country, it is very difficult to get into these institutions. There is a single joint competitive examination called CAT (Common Aptitude Test) held every year. This year the organization planned to scrap the OMR based paper test and have a complete online test. The contract for the job was given to Prometric. The tests were planned in some selected cities and applicants were given an option to book a preferential slot in the available testing dates. The aspirants from all around the country booked their slots and made their train reservations (These have to be made three months prior to journey date to secure a berth). On their allotted slot time, the applicants sat in the examination centre for two hours and gave their exams but some unlucky ones couldn’t give their exam because either the connection was slow / not working, their was a virus problem or the applicants didn’t follow the instructions well (as quoted by Prometric’s CEO & IIM-Ahmedabad Director). Throughout the duration they were ordered to sit and not given any possible reason. This went on throughout the testing period at many centers. Many applicants were unable to give in their exams due this reason. Seeing the failure of the newly adopted testing system (which was tested as the organizers say), the IIM management & Prometric called on a joint press conference, here the Director of IIM-Ahmedabad, who is on board as Independent Director of many eminent companies in our country, point-blankly said that the applicants would be given a specific date for their exam and everything now is in GOD’s GRACE. The blame was being tried to put on the applicants for the failure saying that they didn’t know how to use the computer.
Listening to these responses, I couldn’t stop wondering that these are the people who will teach us management and make us a responsible manager. If God’s GRACE is the solution they can offer for this failure and play blame game to shove-off responsibility from their shoulders. Then I think it’s better if I let go of my dream of joining an IIM and think on something more productive.
Coming back to the issue of failure of this new testing system, I think it would be a good Case-Study that I would like to take-up when I join a good management institute (That actually practices what it teaches). Also I think if these people have little integrity and morality left, they should accept their responsibility and provide suitable compensation to the applicants affected due to their mismanagement.
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